The Resident Kensington

The staff was simply lovely. When we arrived there was a handwritten note thanking us for our reservation, which I have never had happen at any hotel. The staff were very helpful and gave us good tips as we were a big group traveling through for our first visit in London. Added plus is that it was right off the Earl’s Court tube stop.

Lovely hotel. We were traveling from Dublin and Vienna for a family funeral. The family oriented room was perfect, as were the facilities. Lovely welcoming hand written note inviting us for a drink in the reception area which we were not in a position to avail of, given the circumstances, but would when we stay again. Great check in, lovely, informative staff and this high quality service was sustained when we needed extra hangers, help with preparing formal clothes for the service etc. Excellent mini kitchen facilities, great tea and coffee in the room provided as standard. Smooth check out, very understanding policy storing cases after our formal check out before departure for the airport. We will definitely be back and would recommend to any friends visiting London.

The hotel is situated a couple of minutes from tube station and the High Street. For me it was the staff that made this visit memorable, they were 5 star first class. They litrally went above and beyond, nothing was too much trouble and exceptionally helpful. The Royal Kensington should be very proud of every single member of their staff. Room clean, kitchenette excellent as was shower and towels.

The Hotel does not have a breakfast room or a restaurant or a bar. It is a simple Hotel with no extra amenities but it is clean, good quiet location. There is shampoo, conditioner, shower gel, and lotion in the bathroom. The room has tea and coffee facilities but no mini bar. The bathroom was spacious and clean. The bed was comfy and the room a decent size with an iron and ironing board, and a desk.

I was well looked after by the friendly staff. I had a single room, it was very comfortable. It had a small kitchenette with a coffee maker and a microwave, plate, cups, cutlery for one. I loved it here and would definitely stay here if ever I'm back .